Westlink Services Marks a Decade of Trusted Cleaning as Fast-Growing Sydney Company Expands Across 400+ Suburbs

SYDNEY, Australia — December 30, 2025
It all started in 2013, when Zahid Ali worked two jobs. He scrubbed airport toilets during the day and cleaned train stations through the night. The hours were long. The pay barely covered rent. But somewhere between those midnight shifts and early morning starts, a vision took shape.

Today, Westlink Cleaning Pty Ltd, trading as Westlink Services, marks a decade since Ali completed his first commercial cleaning job in Bankstown. What began with a secondhand van and a handful of basic tools has grown into a Sydney cleaning company serving more than 4,000 clients across 400+ suburbs, with some of the city's biggest names in construction, development, and property on the books.

And the company is still growing. New crews. New eco-friendly equipment. New schedules opening for commercial cleaning, strata cleaning, and construction cleaning clients across Greater Sydney.

Built From Nothing. Built With Purpose.

The early days were not so glamorous.

Zahid started as a sole trader in 2014, taking on small projects. The jobs were inconsistent. The pay was unpredictable. Rent and School fees were late. But he showed up every day, cleaned with care, and kept his word.

When he made the decision to quit both jobs and focus entirely on the business, there was no safety net. For six months, he had no income.

"It wasn't a business decision. It was survival," Ali said. "I didn't want to build something big, I just wanted to build something fair."

Slowly, word spread. Trust grew. And what started as a one-man operation became something much bigger.

From Sole Trader to Sydney's Trusted Name

Today, Westlink Services operates with a team of 30+ trained staff across Greater Sydney, with project work also delivered in Darwin, Northern Territory.

The expansion is all calculated. New crews and time slots are opening across Sydney CBD, Inner West, Parramatta, Western Sydney, Hills District, North Shore, Liverpool, and South West Sydney. Each region is added only when the right people and training are in place.

"Our growth is built on three pillars: trained people, quality you can measure, and environmental responsibility," Ali said. "This milestone reflects our team's dedication and our clients' trust. We're not rushing. We're scaling the right way, with sustainable practices and real career pathways for Sydneysiders."

Trusted by Sydney's Biggest Companies

Westlink Services has gained the trust of some of the most respected companies in Sydney's construction and commercial fields.

- Trinity Construction
- Paramount Group
- Patterson Group
- SD Group
- Steve Watt Construction
- Decocorp
- Castle Hills Estate
- SFN Build
- 3D Construction
- Buildform
- Citibuild
- I construct
- INA Group
Fixing the Problems Clients Always Complain About

Ali knew from experience that most cleaning companies fail not because of skill, but because of poor systems, shortcuts, and lack of care.

Late arrivals and no-shows? Westlink crews arrive when they say they will. Every time.

Hidden fees and surprise charges? Transparent, upfront pricing means clients know exactly what they're paying before any work begins.

Untrained or unprofessional staff? Every cleaner is thoroughly trained, properly screened, and held to documented quality standards, including photo audits and supervisor checks.

Cheap products that damage surfaces? All cleaning is done using surface-specific methods, eco-friendly products, and biodegradable agents where suitable.

These changes sound simple. But they solve the biggest frustrations in the industry. Clients don't want excuses. They want results.

Doing the right thing by the Environment

The company has invested in eco-friendly and low-flow, high-pressure exterior systems that significantly reduce water usage. Controlled rinse techniques that prevent waste. Biodegradable cleaning agents are used whenever possible, particularly where runoff may reach garden beds, drainage points, or public areas.

All exterior work follows Sydney Water guidelines and local council runoff regulations, keeping chemicals out of stormwater systems where they don't belong.

Site Operations Supervisor added:

"The low-water systems let us finish exterior jobs faster while using way less water," He said. "Strata managers appreciate that, it keeps costs down and keeps us aligned with Sydney Water requirements. And our crews know how to treat different surfaces without causing damage."

Treating Cleaners the Way They Deserve

The cleaning industry has a reputation for casual workers, low pay, and zero job security. Ali refuses to operate that way.

"I've been that cleaner who's underpaid and ignored," he said. "That's why I decided my company would never treat people that way."

In Westlink, every new team member goes through structured onboarding covering WHS compliance, chemical handling, and surface-specific safety.

The result? Lower turnover, better morale, and crews that take genuine pride in their work.

Giving Back to the Community

Westlink Services believes in looking after the neighbourhoods where its teams work.

The company provides periodic discounted cleaning for community facilities and disability service organisations across Sydney. Before wet weather hits, the team shares practical tips on reducing slip risks in common areas, useful advice.

It's a small way to give back to the communities that have supported the business since those early Bankstown days.

One Company, Three Specialist Brands

Westlink Cleaning Pty Ltd operates under three distinct brands to match the right teams and equipment to every job:

Westlink Services is the parent brand, handling residential enquiries and general cleaning requests.

Westlink Commercial Cleaning looks after offices, facilities, and scheduled commercial contracts where reliability and consistency matter most.

Westlink Construction Cleaning specialises in builders' clean work, construction handovers, and post-renovation detailing, helping builders and developers deliver spaces that are ready to impress.

A Message From the Founder

Zahid Ali still remembers those long nights cleaning train stations. He remembers the uncertainty, the overdue bills, and the moment he bet everything on building something of his own.

Thirteen years later, the vision hasn't changed.

"I know what it means to work hard, struggle to pay bills, and build something from nothing," Ali said. "That's why we don't just clean spaces, we bring trust and stability to a messy industry. We take care of your property like it's our own. And we take care of our people the same way."

Built by a cleaner. Grown with purpose. Trusted by thousands.

FAST FACTS:

Founded, 2014 (sole trader); now Westlink Cleaning Pty Ltd
Founder & CEO, Zahid Ali
Clients Served, 4,000+
Team Size 20+ trained staff
Footprint 400+ suburbs across Greater Sydney; work also delivered in Darwin, NT
Regions: Sydney CBD, Inner West, Parramatta, Western Sydney, Hills District, North Shore, Liverpool, South West Sydney
Services: Residential, office and commercial, strata common areas, industrial and warehouse, construction handovers and builders' clean-up
Now Hiring Cleaners, Multi-Site Technicians, Supervisors
Sustainability: Low-water exterior systems, biodegradable agents where suitable, Sydney Water-aligned runoff control 
Brands: Westlink Services, Westlink Commercial Cleaning, Westlink Construction Cleaning

About Westlink Services

Westlink Cleaning Pty Ltd, trading as Westlink Services, is a Sydney-based cleaning company founded by Zahid Ali in 2014. What began as a sole trader operation in Bankstown has grown into a trusted team of 20+ staff serving more than 4,000 clients across 400+ suburbs in Greater Sydney, with project work also delivered in Darwin.

The company operates under three brands, Westlink Services, Westlink Commercial Cleaning, and Westlink Construction Cleaning, and is known for its WHS-compliant training programs, Sydney Water-aligned sustainability practices, transparent pricing, and commitment to treating both clients and staff with respect.

Built by a cleaner. Grown with purpose. Trusted by thousands.

For more information, visit [westlinkservices.com.au].

Media Contact

Zahid Ali
Founder and CEO
Westlink Cleaning Pty Ltd
Email: info@westlinkservices.com.au
Phone: [+61 416-187-900]
Website: westlinkservices.com.au