Digital Resilience Launches SecMatters

Melbourne, Victoria, Australia — August 2025

 Digital Resilience, an award-winning boutique provider of cybersecurity and risk management advisory services, has officially launched SecMatters—a next-generation service that combines Security Operations Centre (SOC) and Security Information and Event Management (SIEM) capabilities, co-developed with clients from inception.

Unlike traditional SOC and SIEM capabilities driven by product roadmaps or rigid service tiers, SecMatters takes a fundamentally different approach: co-designed from the outset and grounded in collaboration. This delivers full visibility, actionable insights, and scalable security operations tailored to each client's unique risk profile and operational requirements.

Developed in partnership with early clients, SecMatters marks a deliberate shift away from outsourced, one-size-fits-all security capabilities toward a co-design model that draws on collective real-world experience to provide tailored capabilities that match each client's specific threat landscape.

"Strategic partnerships built on trust and mutual benefit are critical to our success and long-term sustainability—that's a core belief Digital Resilience was founded on," said Paul Dewsnap, Co-Founder and Managing Partner. "SecMatters embodies that philosophy. We work side by side with clients to co-design and deliver their SOC and SIEM capabilities. That's why forward-thinking organisations are turning to partners like us instead of traditional service providers."

Built with Clients, Not Just for Them

The SecMatters model has already attracted forward-thinking organisations like SANE Australia and Haven Home Safe, both of whom worked closely with Digital Resilience to create tailored capabilities reflecting their specific requirements and risk profiles.

"At SANE, safeguarding the people we support means protecting both their privacy and their digital safety," said Myra Nunez, Head of Information Technology at SANE. "SecMatters gives us confidence because it's developed in collaboration with the expertise of the SecMatters team. We're not just consuming a service; we're actively shaping how our SOC operates, ensuring it aligns with our mission to protect vulnerable communities in a digital age."

At Haven Home Safe, the journey began with the need for a SOC that could mature alongside their internal capabilities—without losing visibility or autonomy. "We didn't want a black box. We needed a SOC that aligned with our strategy and gave us visibility," said Paul Hulme, Head of Digital Services at Haven Home Safe. "The SecMatters team were willing to build this with us, giving us flexibility by walking alongside us instead of delivering everything all at once. That level of collaboration is rare and made this partnership work."

A key figure in that collaboration was Jason Osewald, Senior Technical Architect at Haven Home Safe, who worked closely with SecMatters to co-design cost-effective logging strategies, fine-tune threat detections, and align capabilities to real business risks. "It felt less like onboarding a service and more like building a capability together," added Osewald.

"Our collaborative, tailored rollout approach is part of our boutique, high-touch service model," said Phillip Souter, Director at SecMatters. "We co-design capabilities with clients rather than delivering to a fixed plan. It's what makes SecMatters different."

Designed for Change

SecMatters isn't just another SOC. It's a living capability designed to evolve alongside clients' businesses, threats, and regulatory requirements. It combines client co-design and delivery with flexibility for gradual rollouts rather than rigid, product-driven implementations—delivering personalised, boutique-level experience at every step.

"Our co-design approach is already helping clients build security that fits their unique environment," said Souter. "Looking ahead, we see significant potential to make this collaborative model even more accessible and scalable, so more organisations can benefit from security operations truly shaped around their business."

"We're not just filling seats in a SOC, we're working in collaboration with organisations to design, build, and continually improve security operations that strengthen their overall resilience and empower them to manage future risks with confidence."